• Q1. My ward is new Admission and we don't have CLP ID & Password?
• CLP Id will be generated later, Email and SMS for the same will be sent to you.
• Q2. I don't have my Special Program Id & Password?
• Your ID is the student -S.No./Employee No. Please use forgot password button and follow the steps as shown in the link. https://www.youtube-nocookie.com/embed/TqyJPVcwsp4
• Q3. My Special Program Id is blocked?
• Our system is linked to accounts. Kindly ensure 2019-2020 fee dues are clear. If so please send the fee receipt/ bank transfer copy attached with the email to accounts@dpssharjah.com with the S.No. mentioned.
• Q 4. My registered email ID or mobile number with school has changed?
• If phone number has changed: then send email from your registered ID to admissions@dpssharjah.com mentioning S.No and new mobile no.
  If registered email has changed then send a copy of your emirates ID, with new Mobile number. Please do not forget to mention S. No of your ward. Send an email to admissions@dpssharjah.com
• Q5. I don't have my Microsoft id or password?
• Your Microsoft id is S.No@dpssharjah.onmicrosoft.com
  example: s999999@dpssharjah.onmicrosoft.com
  Please use 'forgot password' to reset your password. This would need your registered mobile number. (Please check the FAQ above how to change your registered mobile number)
• Q6. I don't know How to install Microsoft office 365.
• Go to www.office.com and follow the steps as shown in the video link
  https://www.youtube-nocookie.com/embed/7SgFGcD3AK4
• Q7. I have a tablet how should I install Teams & what other apps should I install.
• On Android Tablet: Install Teams from Play store
  On iOS Tablet: Install Teams from App store
  Login using Microsoft Id issued to you from school.
  You must install other apps on your tabs as listed here Word, Excel, Power Point, Outlook